Legal Notice
TrustMark Code of Conduct – Section 3: You and Your Customers
At Current Contractors Ltd, we are committed to delivering high-quality electrical services while upholding the highest standards of professionalism, safety, and customer care. As a TrustMark registered business, we adhere to the TrustMark Code of Conduct to ensure every customer receives a transparent, reliable, and trustworthy service from start to finish.
Your Business Information
We are committed to complete transparency. In accordance with TrustMark standards.
Current Contractors Ltd
Colonial House, Swinemoor Lane, Beverley, East Riding of Yorkshire, HU17 0LS
• Company Registration Number: 15907297
• VAT Registration Number: 480508981
• Telephone: 07721747156
• Email: current.contractors.ltd@gmail.com
• Website: www.currentcontractors.co.uk
Scheme Provider: NAPIT (Membership Number: 77046)
Business Insurance (Simply Business – Policy No: CHBS4696692XB)
• Public Liability: up to £5,000,000
• Professional Indemnity: up to £250,000
• Employers Liability: up to £10,000,000
Policy valid: 11 November 2025 – 10 November 2026
Alternative Dispute Resolution (ADR) Provider:
Dispute Resolution Ombudsman (DRO) – www.disputeresolutionombudsman.org
Our Accreditations & Certifications
We hold the following industry-recognised accreditations and certifications, demonstrating our commitment to technical competence, safety, and professional standards:
NAPIT Registrations (Membership No: 77046)
• Third Party Certifier Scheme – Approved for Third Party Certification of domestic electrical work (valid to 31/12/2026)
• Competent Person Scheme (CPS) – Installation of fixed low or extra-low voltage electrical installations in dwellings (valid to 31/12/2026)
• Electrical Inspector Scheme (EIS) – Periodic inspection and testing of dwellings and other premises (valid to 31/12/2026)
• Electrical Installer Certification Scheme (EAS) – Electrical installations up to 1000V AC / 1500V DC in dwellings and other premises (valid to 31/12/2026)
CHAS Accreditations (Membership No: 177637)
• CHAS Elite – Demonstrating compliance with the Common Assessment Standard (valid to 22/04/2027)
• CHAS SSIP Standard – SSIP Approved Contractor [CDM] (valid to 22/04/2027)
Complaints Procedure
We take all customer feedback seriously and aim to resolve any issues quickly and fairly. Our complaints procedure is as follows:
1. Receive the Complaint – You can contact us by phone, email, or in writing with details of your concern.
2. Acknowledgement – We will acknowledge your complaint within 3 working days.
3. Investigation – We will fully investigate the matter and keep you updated on progress.
4. Resolution – We aim to resolve most complaints within 14 days. Where remedial work is required, we will agree a reasonable timescale with you.
5. If We Cannot Resolve It – If we are unable to reach a satisfactory resolution, we will refer the matter to our independent Alternative Dispute Resolution (ADR) provider: Dispute Resolution Ombudsman (DRO).
We maintain full records of all complaints in line with data protection regulations. Using our services does not affect your statutory consumer rights.
TrustMark Logo Usage
We are authorised to use the TrustMark logo on our website, marketing materials, vehicles, uniforms, and stationery. We strictly follow the official TrustMark Brand Guidelines, which means:
• The logo is used exactly as provided, without alteration to colour, size, or design
• It is only used to promote our legitimate TrustMark registration
• We display the logo alongside a link to the TrustMark Customer Charter
You can verify our registration directly with NAPIT or via the TrustMark website.
We are committed to maintaining the highest standards of customer service, technical competence, and safety. We will regularly review our practices to ensure we continue to meet or exceed TrustMark and industry requirements.
If you have any questions about our registration, qualifications, insurance, or this Code of Conduct, please feel free to contact us.